1. Introduction

This Privacy Policy explains how PoweredIn Peptides ("we", "us", "our") collects, uses, stores and protects personal information when you visit our website or make a purchase.

We are committed to maintaining transparency, clarity and responsible communication, consistent with the values outlined on our About Us page.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Information You Provide

• Name
• Email address
• Billing and shipping details
• Order information
• Messages sent through our contact forms

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Basic analytics data

This information helps us maintain a professional, reliable customer experience, consistent with our service principles.

3. How We Use Your Information

We use personal information to:

• Process and fulfil orders
• Provide customer support
• Improve our website and services
• Communicate order updates
• Maintain accurate records
• Detect and prevent fraudulent activity

We do not sell, rent or trade your personal information.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Contractual necessity — to fulfil your order
• Legitimate interests — to improve our services and maintain security
• Consent — when you opt in to receive communications

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Enable essential site functionality
• Improve user experience
• Analyse website performance

You can manage cookie preferences through your browser settings.

6. Sharing Your Information

We may share information with:

• Payment processors
• Delivery partners
• Fraud-prevention services
• Website hosting and analytics providers

These partners only receive the information necessary to perform their services. We do not share information for marketing by third parties.

7. Data Security

We take care to protect personal information through:

• Secure payment processing
• Encrypted website connections (HTTPS)
• Controlled access to customer data

Our commitment to responsible handling aligns with our broader principles of quality and transparency.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfil orders
• Maintain legal and financial records
• Support customer service

After this period, data is securely deleted or anonymised.

9. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request corrections
• Request deletion
• Restrict processing
• Object to processing
• Request data portability

To exercise these rights, contact us through the details on our website.

10. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect information from minors.

11. Research Use Only Notice

All products sold by PoweredIn Peptides are for research use only and not for human consumption, as stated across our site.

This notice is included here to ensure clarity and responsible communication.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Continued use of the website indicates acceptance of the updated policy.

13. Contact Information

For questions about this Privacy Policy or your personal data, please contact our support team using the details provided on our website.